• Remedy Developer

    Location US-MD-Laurel
    Posted Date 3 weeks ago(7/26/2018 2:08 PM)
    Job ID
    N-1788
    # Positions
    1
    Experience (Years)
    14
    Category
    System and Software Engineering
  • Overview

    WOOD is currently hiring a Remedy Developer to join our team and configure, integrate Remedy in the Customer environment. Develops, maintains and enhances complex and diverse software systems (e.g., processing-intensive analytics, novel algorithm development, manipulation of extremely large data sets, real-time systems, and business management information systems) based upon documented requirements. 

    Responsibilities

    • Develops new applications and updates existing applications including AR System, ITSM 8.0, KnowledgeBase, Service Request Management, and Asset Management System
    • Develops Remedy reports using AR System, ITSM, and Crystal Reports
    • Assists in the development of ITIL-compliant service processes
    • Performs routine Remedy account and ticket data administration
    • Reviews and tests software components for adherence to the design requirements and documents test results
    • Resolves software problem reports. Utilizes software development and software design methodologies appropriate to the development environment
    • Provides specific input to the software components of system design to include hardware/software trade-offs, software reuse, use of Commercial Off-the-shelf (COTS)/Government Off-the-shelf (GOTS) in place of new development, and requirements analysis and synthesis from system level to individual software components

    Qualifications

    *All Candidates must have a TS/SCI clearance with a Full Scope Polygraph

    • Fourteen (14) years of experience as a SWE, in programs and contracts of similar scope, type, and complexity is required.
    • Bachelor’s degree in a Computer Science or related discipline from an accredited college or university is required.
      • Four (4) years of additional SWE experience on projects with similar software processes may be substituted for a Bachelor’s degree
    • Previous experience configuring and integrating Remedy.

    WOOD is an Equal Employment Opportunity Employer; all qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

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