Systems Engineer Level 6 (JIRA & Release Support)

Systems Engineer Level 6 (JIRA & Release Support)

woodfederalsolutions.com

Location: Fort Meade, Maryland, USA

Job Type: Full-Time

Shift: Day

Telework: None

Salary Range: **$190,000 TO $225,000 per year

** Starting salary is based on minimum education and years of experience and increases based on education and/or experience.

WOOD Federal Solutions is seeking a Systems Engineer Level 6 (JIRA & Release Support) to provide forward-deployed systems engineering support within a complex, mission-focused software environment.

The selected candidate will serve as a senior-level systems engineering resource embedded with an Agile team, supporting day-to-day customer engagement, JIRA administration, release management, testing, documentation, and operational coordination. The role requires an individual who can work independently across technical and customer-facing activities while maintaining the discipline and responsiveness required in a fast-paced mission environment.

The successful candidate will support Agile sprint and release activities, maintain and enhance JIRA dashboards, filters, widgets, and tickets, and help coordinate work associated with software releases. The role also includes serving as a primary point of contact for customer questions and concerns, supporting embedded testing, preparing release documentation and user-facing materials, responding to operational issues, and maintaining information in JIRA, Confluence, and related collaboration tools.

This position is well suited for a senior systems engineer who combines strong customer engagement skills with hands-on experience in Agile/SAFe environments, JIRA administration, release support, testing, technical documentation, and operational problem-solving. The individual must be capable of supporting users, technical teams, and leadership while helping ensure that software changes, release activities, and customer requirements are effectively coordinated and documented.

Security Clearance Requirements:

This position requires all candidates to be U.S. Citizens and possess an active TS/SCI Security Clearance with a Polygraph.

• Serve as a Subject Matter Expert in one or more ISO/IEC 15288 process areas.
• Analyze current business, engineering, and program processes to identify inefficiencies, gaps, risks, and opportunities for improvement.
• Develop and recommend improved processes, workflows, procedures, and operating practices.
• Apply Agile, SAFe, Lean Six Sigma, and continuous improvement methodologies to enterprise and program-level challenges.
• Facilitate workshops, working sessions, retrospectives, process reviews, and improvement activities with stakeholders at multiple organizational levels.
• Support teams in implementing and maturing Agile and SAFe practices.
• Develop process maps, workflows, metrics, dashboards, and related process-management artifacts.
• Use JIRA and Confluence to support workflow management, issue tracking, process documentation, reporting, and collaboration.
• Assess organizational and process performance using quantitative and qualitative measures.
• Identify root causes of performance issues and recommend corrective or preventive actions.
• Develop and deliver work products associated with ISO/IEC 15288 Enterprise, Project, and Technical Process Areas.
• Support development and implementation of engineering standards and processes.
• Plan and support engineering and process-improvement initiatives with complex or enterprise-level impacts.
• Independently resolve significant process and engineering issues requiring advanced judgment and analysis.
• Brief stakeholders and senior leaders on process performance, risks, improvement recommendations, and implementation status.
• Collaborate with systems engineers, program teams, technical personnel, and customer stakeholders to ensure process improvements support operational and mission objectives.
• Support organizational change and adoption activities associated with new or revised processes.
• Develop and maintain clear process documentation, guidance, training materials, and supporting artifacts.
• Mentor and coach teams and individuals on process-improvement practices and disciplined execution.

Education and Experience

One of the following is required:

• Bachelor’s degree in a Qualified Engineering Field or related discipline from an accredited college or university plus twenty (20) years of systems engineering experience; or
• High School Diploma or GED plus twenty-four (24) years of general systems engineering experience in any Process Area; or
• Master’s degree in a Qualified Engineering Field or related discipline from an accredited college or university plus eighteen (18) years of systems engineering experience; or
• PhD in a Qualified Engineering Field or related discipline from an accredited college or university plus eighteen (18) years of systems engineering experience.

Required Qualifications

• Serve as a Subject Matter Expert in one or more Process Areas defined in ISO/IEC 15288.
• Approve delivery of work products across ISO/IEC 15288 Process Areas.
• Plan and develop engineering projects with unique or complex aspects that impact major enterprise capabilities.
• Independently resolve important engineering issues requiring the use of advanced technology or methodology.
• Apply systems engineering principles throughout the system lifecycle, including Concept, Development, Production, Utilization, Support, and Retirement.
• Work effectively across Technical, Project, Enterprise, and Agreement Process Areas associated with ISO/IEC 15288.
• Communicate effectively with program personnel, government stakeholders, senior executives, and technical teams.
• Demonstrate responsibility for the technical integrity, quality, and completeness of assigned work products and deliverables.

Process Improvement Qualifications

• Demonstrated experience leading or supporting enterprise process improvement initiatives.
• Strong experience with Agile and Scaled Agile Framework (SAFe) practices.
• Experience with Lean Six Sigma or comparable process-improvement methodologies.
• Experience assessing, documenting, redesigning, and implementing business or engineering processes.
• Experience facilitating cross-functional teams and stakeholder working sessions.
• Strong experience using JIRA for workflow management, tracking, dashboards, and reporting.
• Experience using Confluence or similar collaboration and knowledge-management tools.
• Ability to develop process metrics, analyze performance data, and use findings to drive improvement.
• Strong problem-solving, facilitation, analytical, and communication skills.
• Ability to engage effectively with users, technical teams, managers, and senior leadership across the enterprise.
• Ability to work independently and manage multiple complex improvement initiatives simultaneously.

Preferred Qualifications

• SAFe certification such as SAFe Practice Consultant, SAFe Agilist, Release Train Engineer, or similar.
• Lean Six Sigma Green Belt or Black Belt certification.
• Experience supporting enterprise transformation or organizational change initiatives.
• Experience developing process governance, standards, SOPs, playbooks, or operating procedures.
• Experience creating executive-level dashboards, performance measures, and process-health reporting.
• Experience coaching teams through Agile or process-maturity improvements.
• Experience supporting large, distributed, or high-assurance federal mission environments.

WOOD Federal Solutions is a mission-focused federal contractor supporting complex national security and government programs. We bring experienced professionals, disciplined execution, and a commitment to engineering trust for mission success. Our teams work in demanding technical environments where expertise, reliability, collaboration, and accountability matter.

At WOOD, employees have the opportunity to contribute to meaningful customer missions while continuing to grow professionally within a company that values strong performance, continuous learning, and respect for the people doing the work.

Fringe Benefits

• Health Insurance: Comprehensive medical, dental, and vision coverage.
• Retirement Plan: 401(k) plan with company match.
• Paid Time Off: Paid vacation, sick leave, and company holidays.
• Professional Development: Opportunities for training, certifications, and continued professional growth.
• Work-Life Support: Workplace flexibility where permitted by position, customer, security, and mission requirements.
• Wellness Resources: Employee assistance and wellness programs, including available fitness-related benefits and discounts.

Why Join WOOD?

• Meaningful Mission: Contribute your expertise to programs supporting important federal and national security missions.
• Professional Growth: Build your capabilities through challenging assignments, training, certifications, and opportunities for continued development.
• Collaborative Environment: Work alongside experienced professionals in teams that value technical excellence, accountability, and effective collaboration.
• Competitive Compensation: Receive competitive compensation and a comprehensive employee benefits package.
• Opportunity to Make an Impact: Join an organization where strong performers can contribute ideas, improve how work gets done, and have a visible impact on customer and company success.

WOOD Federal Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.