System Administrator Level 1

System Administrator Level 1

Location: Linthicum, Maryland, USA

Job Type: Full-Time

Shift: Days

Telework: None

Salary Range: **$100,000 - $115,000

** Salary ranges are based on minimum education and years of experience and may increase based on education and/or experience.

General Overview: We are seeking a Tier 1 system administrator to provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.

Application Process: Interested candidates should submit their resume detailing their qualifications and experience.

Security Clearance Requirements:

This position requires all candidates to be U.S. Citizens and possess an active TS/SCI Security Clearance with a Polygraph.

General SA Responsibilities

• Provide support for implementation, troubleshooting and maintenance of IT systems

• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems

• Manage the daily activities of configuration and operation of IT systems

• Provide assistance to users in accessing and using IT systems

• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems

• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning

Required Education & Years of Experience

• Five (5) years experience as a SA in programs and contracts of similar scope, type and complexity is required.
• Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university is required.
  • Five (5) years of additional SA experience may be substituted for a bachelor’s degree.

Fringe Benefits:

• Health Insurance: Comprehensive medical, dental, and vision plans.
• Retirement Plan: 401(k) with company match.
• Paid Time Off: Generous PTO policy including vacation, sick leave, and holidays.
• Professional Development: Opportunities for training, certifications, and career advancement.
• Work-Life Balance: Flexible work schedules and remote work options.
• Wellness Programs: Employee assistance programs, wellness initiatives, and gym membership discounts.

Why Join Us?

• Impactful Work: Contribute to critical government projects that make a difference.
• Career Growth: Take advantage of professional development opportunities and career advancement.
• Supportive Environment: Work in a collaborative and flexible environment that values work-life balance.
• Competitive Compensation: Enjoy a competitive salary and comprehensive benefits package.