• Training Specialist, Sr.

    Location US-MD-Ft. Meade
    Posted Date 3 weeks ago(10/26/2018 11:08 AM)
    Job ID
    N-1907
    # Positions
    4
    Experience (Years)
    2
    Category
    Training
  • Overview

    WOOD is currently hiring a Sr. Training Specialist in Ft. Meade, MD.  In this role you will interact with students from all over the world in a traditional classroom setting and or a distant learning environment.  The Training Specialist will be responsible for maintaining course materials, set­up/operate Video Teleconference equipment and manage data input for extensive online databases.

    Responsibilities

    • Create and update training documentation which includes training manuals, diagrams, PowerPoints and other supporting materials
    • Develop an understanding of customer processes and standard operating procedures
    • Complete other clerical tasks as needed for the training classes
    • Manages workload, appropriately prioritizing work based on business needs
    • Plan, organize, and implement a range of training activities
    • Prepare and maintain documents/files/folders
    • Record and Maintain data records in Databases
    • Prepare and maintain schedules
    • Prepare and deliver briefings
    • Initiate, track and conduct follow­up for tasking
    • Validate course requirements

    Qualifications

    Must possess an active Top Secret Security Clearance with Polygraph (TS/SCI + Poly)

    • Six (6) months experience participating in an asynchronous learning environment (e-learning, online courses, CBT)
    • One (1) year experience participating in a synchronous learning environment (classroom/live training)
    • Six (6) years in Microsoft Office Suite of products (e.g. Excel, Word and Power Point) and have basic application troubleshooting
      skills.
    • Two (2) years of experience in the use of the web content management system (e.g. Microsoft SharePoint)
    • Two (2) years of experience as an integral member of a support team plus two (2) years combined experience in any of the
      following; creating, reviewing, and editing documents; and working with databases.
    • One (1) year experience in writing styles (writing for different audiences, technical, non-technical, etc.)
    • One (1) year experience in organizational leadership, oral and written communication, and organizational representation.
    • Four (4) years documented experience in customer service principles (i.e. planning and scheduling, presentation and
      briefing techniques, problem solving strategies/methods, and record keeping
    • Four (4) years classroom use of computers and internet/intranet connectivity skills and operating general office
      equipment
    • Four (4) years internal and external customer relations; issue/problem resolution; presenting and promoting ideas and
      initiatives; process improvement; project management; data/information management, teaming, and time management.

     

    WOOD Consulting Services is headquartered in Fulton, Maryland with an office in Washington, DC. WOOD embraces a simple philosophy… take care of our people and they will take care of our customers. We seek to hire and retain high caliber-talent to meet the needs of our customers with excellent services. For over 20 years, WOOD has followed that philosophy and built a reputation as reliable mission-enablers helping U.S. agencies achieve mission success.

     

    WOOD is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

     

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